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Images from your portrait session are usually ready in
just a few days and will be presented to you in the form of a presentation
folio. These folios can be removed from the studio for a period of 7 days
but only after a deposit of $299 which is applied to your
final order. We also require the signature of a parent
or legal guardian on our Preview Contract if you want to take them home. Our images are now created electronically so there are no old fashioned paper "proofs" to
take home. Preview images are
viewed before retouching, so blemishes and imperfections may show. These will be removed in your finished portraits. Basic
retouching is included in all of our portrait packages.
You'll place your order for final portraits during your Order Appointment.Most order appointments should
only take about 15 minutes but only if you have made all of your purchasing decisions beforehand. We will be happy to help you in
selecting the best poses, sizes, and finishes but ultimately it's "your" decision. Portraits, of course, are custom made
items, so must be paid in full at the time they are ordered. At
that time we will give you an estimated completion date. Please bear in
mind that this completion date is an estimate only, and your portraits
may be completed before or after that date.
We will notify you as soon as everything is ready for
delivery. We cannot deliver partial orders, including yearbook glossies,
unless the entire order has been paid in full.
We guarantee that you will be delighted with your finished portraits. If anything about your finished portraits is not what you expected, let us
know within 3 days of picking up your order and we will have them corrected or remade to your satisfaction, or refund your money.
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Please Note:
Our custom finishing laboratory and retouching artists allow us only a limited time to return the orders. In order to guarantee your
satisfaction, you must pick up your finished portraits within 10 days of being notified of their completion.
We cannot guarantee finished portraits that are not picked up within 10 days of notification.
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